Refund policy

30-day returns

You can request a return within 30 days of delivery. Change-of-mind items must be unused and in their original packaging.

Email info@mycorgiliving.com.au with your order number before sending anything back. We’ll confirm the return instructions once your request has been approved.

Exchanges and replacements

There is no replacement fee for an approved exchange or replacement.

Damaged, faulty or incorrect items

Please contact us within 7 days where possible and include your order number and clear photos of the issue. Approved replacements for damaged, faulty or incorrect items are provided at no cost.

This policy does not limit your rights under the Australian Consumer Law.

Refunds

We’ll let you know when your return has been received and inspected. Approved refunds are issued to the original payment method within 10 business days. Your bank or card provider may take additional time to process the refund.

Contact

Email info@mycorgiliving.com.au if you have any questions about a return.